Richmond SupportDesk

Implement enterprise wide IT Service support and deliver ITIL best practices.
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Richmond SupportDesk Ranking & Summary

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  • Rating:
  • License:
  • Free to try
  • Price:
  • Free to try
  • Publisher Name:
  • By Richmond Systems
  • Publisher web site:
  • http://www.richmondsys.com/web/home.htm
  • Operating Systems:
  • Windows, Windows 2000, Windows XP, Windows Vista
  • Additional Requirements:
  • Windows 2000/XP/2003 Server/Vista
  • File Size:
  • 66.99MB
  • Total Downloads:
  • 206

Richmond SupportDesk Tags


Richmond SupportDesk Description

Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces. Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes for centrally managing and resolving incidents including automatic notifications when problems are resolved or workarounds are available. Version 6.7 is an enhanced end user web portal and windows mobile support. What's new in this version: Version 6.7 is an enhanced end user web portal and windows mobile support.


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