Live Support Chat Software eAssistance Pro allows business solution providers to connect with their visitors instantly. Chat features and visitor monitoring features combined work as a propulsive force towards accelerating grow
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Live Support Chat Software Ranking & Summary

Live Support Chat Software Tags

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Live Support Chat Software Description

Editor's review: This software tool helps implement live chat support on your websites. Live chat software needs to be an integral part of any business website. This is the equivalent of shop floor assistants in stores. This helps prospects seek guidance and help and come to a conclusion about their shopping mission. Otherwise, on websites, prospects typically abandon their buying activity very quickly when a doubt arises. As they have a lot of alternatives they can get away to, you need to increase the probability that they will stay and go through the complete motions of buying stuff from you. The ability to ask some live human being about help will increase the probability significantly of success. This tool can enable you to improve customer service easily and help customers resolve their queries very quickly reducing the chances they’ll abandon shopping. Quick confirmation of any troubles customers are facing through a live chat software can play a key role when customers are looking for some confirmation or a specific detail. Besides live chatting, other beneficial features that would be useful include monitoring of visitors with GEO location, assisting visitors, starting multiple live chat sessions, automatic spell checking, customizable chat button, website traffic, visitor statistics, page traffic, etc. Canned responses help make chatting simple for the customer service representatives. Customization features are available too. Multiple languages, including those that are used right to left are supported for customers from different areas of the globe. The tool is able to automatically decipher the geographical area the visitor is from and adopt a suitable language pattern. This is a very good tool. Publisher's description:

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