HelpDesk CDCorporateCDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, | |
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HelpDesk CDCorporate Ranking & Summary
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- License:
- Shareware / $99
- Publisher Name:
- Merging Technologies
- Publisher web site:
- File Size:
- 5818K
HelpDesk CDCorporate Tags
- Desk Assistant Desk Help Desk easy easy-to-used easy-to-use Internet Help Desk intranet Help Desk 3D desk help desk tool desk application desk tool Web Help Desk help desk application help desk software Medical Desk Dictionary desk exercise desk calendar manage flashcard desk desk icons desk iconset multiple desk multi-desk front desk free help desk free help desk software free help desk system help desk system desk lock personal desk easy bookmaraker easy reconnect help desk management call tracking desk calendars web help desk software support desk call logging desk doctor ITIL help desk help desk support hide desk desk band easy lingo easy videoer Front Desk Software
HelpDesk CDCorporate Description
CDCorporate is a multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold; Security ensures that only logs assigned to individual technicians can be viewed by them. Provides a flexible workflow. Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Log completion Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
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