CTI for MS-CRM Integration

Connect Microsoft Dynamics CRM to telephony central (Lync or TAPI 2.1 / 3.0).
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CTI for MS-CRM Integration Ranking & Summary

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  • Rating:
  • License:
  • Free to try
  • Price:
  • Free to try
  • Publisher Name:
  • By Lambert Consulting
  • Publisher web site:
  • http://www.lambertconsulting.ch
  • Operating Systems:
  • Windows 8, Windows Vista, Windows, Windows 7, Windows XP
  • Additional Requirements:
  • None
  • File Size:
  • 26.37MB
  • Total Downloads:
  • 39

CTI for MS-CRM Integration Tags


CTI for MS-CRM Integration Description

CTI for MS-CRM Integration proposes a flexible and user-friendly interface between the telephone exchange (PBX) TAPI or Microsoft Lync and MS-CRM application, to speed-up the users / operators access to the information of the company.Incoming calls: Automatic registration display (prospect, account and contact) of the caller, or automatic creation of a new activity associated to the number, if is missing in MS-CRM. Outgoing calls: Gives the possibility to directly reach the correspondant through the MS-CRM interface, or throught the CTI for MS-CRM Integration search function.


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