WFMwizard An innovative wizard based complete Workforce Management software.
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WFMwizard Description

WFMwizard is an innovative wizard based complete Workforce Management software for small and medium inbound call centers and help desks. The program automates the complete call center operations weekly planning cycle: call volume forecasting, agents staffing calculations, shifts design optimization, agents scheduling including skill-based, breaks scheduling, and more. Share your experience: Write a review about this program

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