 | The Job LogHelp desk ticket tracking for the small business owner |
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The Job Log Ranking & Summary
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- License:
- Shareware
- Language:
- English
- Price:
- USD $24.95
- Publisher Name:
- Lazy Bayou
- Publisher web site:
- Operating Systems:
- Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windo
- File Size:
- 40.2 MB
The Job Log Tags
- record log OSGi Log service Log service implementation Log service specification Log service customer record Customer Support and Service record terminal service mobile phone dictionary mobile call recorder ppcwarez droid eris primavera version 3 biology teaching software autocad 2002 trial ws ftp light ttf 2 odc active guitar tuner motorola l6 driver chron job best hand job job synonym
The Job Log Description
EditBy Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the Knowledge Base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.
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