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Service Definition is a highly customizable web application, designed to help organizations create, edit and publish documentation quickly and easily. Highly customizable and rebrandable, Service Definition is designed to help consultants to document their customer's business Processes. It can also be used as a web-based platform for training and reference materiales, and a local Intranet for sharing information and files with employees. Features and functionality: Easy-to-install web application Service Definition can be fully implemented in less than 5 minutes. As soon as it's installed, employees can access the application using any standard Web Browser, and administrators can create, edit and publish documentation instantly. Highly customizable and easy to use New procedures can be created in minutes, and text can even be copied and pasted from other sources, such as Microsoft Word. No prior technical knowledge or training is required. Ideal for use as Intranet Service Definition can be also used as an Intranet system for publishing and sharing your organization's policies, procedures, files and other information. Full feature set The Basic Edition of Service Definition includes nearly all of the features of the PAID version, except that it does not include any documentation templates. It also does not include the Glossary, nor the Search and Replace features. All ofther features that are available in the paid version are available in the Basic Edition. Why is it free? Service Definition is simply a pre-configured CMS (Content Management System) that allows you to store and edit documentation quickly and easily. It does not contain our propietary ITIL documentation templates.

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