Rhea Help Desk Solution

Manage IT and customer support operations.
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Rhea Help Desk Solution Ranking & Summary

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  • Rating:
  • Price:
  • Free
  • Publisher Name:
  • By Rhea Solutions
  • Operating Systems:
  • Windows 2003, Windows Vista, Windows, Windows 2000, Windows 8, Windows Server 2008, Windows 7, Windows XP
  • Additional Requirements:
  • Microsoft SQL Server (Express/Standard/Enterprise); ASP.NET Framework : Version 4.0 (or above); MS SQL Server : Version 2008 R2 (or above); MVC Framework : MVC4; IIS
  • Total Downloads:
  • 132

Rhea Help Desk Solution Tags


Rhea Help Desk Solution Description

The Rhea Help desk Software is a 100% Web based Customer Support and IT Support solution. It includes a wide range of features, with the underlying mandate of being easy to use, intuitive and simple. Features include: - Powerful Ticket Management - Manage tickets end-to-end - Customer Self-service portal - 24/7 support with Knowledge Base, FAQs and Forums - Management insights - Measure team performance, customer satisfaction and more - Multi-channel support - Web, Email, Phone - Complete Email Integration and Customizable Notifications - SLA and Escalation Management - A complete range of Standard and Ad-hoc Reports - Customizable - Simple, Easy-to-use, Powerful.


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