PureChat PureChat helps break down the barriers of communication
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PureChat Description

PureChat helps break down the barriers of communication for your web site's Visitors, placing you just a click away. PureChat administrators and operators log into the OperaTor Console. On this screen operators set their statuses, are alerted to incoming Chat requests, and access all operator-level features. * Completely web-based, runs on your ASP.NET web server * Daily email update with stats regarding # of chats and operator chat times * Manage multiple chat sessions at once * Use / add / edit / delete macros for commonly used phrases * Set status to available or away * Visual cues help multiple chats flow smoothly * Plug-in architecture for developing interoperability with other software (includes Axosoft OnTime plug-in) * Place users back into the chat queue so another operator can assist * Instantly receive chat request Notifications * View all logged in operators * View all active chat sessions * View all pending chat sessions * View all complete chats * View abandoned chats * Operator console resizes vertically and horizontally to maximize the chat area * Individual chat windows resize

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