 | Public Folder HelpDesk, Developer LicensePublic Folder HelpDeskhelps support teams organize and efficiently work with support... |
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Public Folder HelpDesk, Developer License Ranking & Summary
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- License:
- Free to try
- Price:
- $2663.01
- Publisher Name:
- Tallstugan
- Publisher web site:
- Operating Systems:
- Windows
- File Size:
- 1000 KB
Public Folder HelpDesk, Developer License Tags
- support support teams viewstate support Smartcard Support organize folder dropzone support FTPoverSSL support FileMaps support support FileMaps help support DotNetNuke Support support HPS support JMA support PSF support YM SMP Support specie support support climate stabilization support multiprocessor RTP support MusicXML support TMC Support Monospace Support Tapestry support GeoRSS Support multicrypt support driver support Help and Support XForms support NHibernate Support decison support Multisession support LPCM support SAML support Assert Support AssertEqual Support DMA support VSIDE Support keyboad support Support applicatin SOCKS5 support RDB support SEDML support public folder
Public Folder HelpDesk, Developer License Description
Public Folder HelpDesk helps support teams organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Microsoft Outlook and distributed among support managers with ease. Perfect for call centers and organizations/teams supporting products or services. Mailbox monitoring ? select an incoming e-mail and make it into a HelpDesk ticket complete with rich text, screenshots and attached files - manually or automatically. Import customer information from the Global Address list, Active Directory or copy and paste from an MS Excel list. Knowledge base ? when closing a ticket, create KB articles compatible with all versions of Microsoft Outlook and Microsoft Outlook Web Access. Powerful statistics tool, OLAP Reporting Tool, extends the inbuilt OLAP features of Excel and makes them easier to work with. No extra application ? helpdesk available right inside Microsoft Outlook. A well known and user friendly interface and environment. Tickets are stored both in Microsoft Outlook and in an Microsoft Access or SQL Server database ? using the best of both technologies. E-mail history i ticket or subfolders. Welcome to learn much more about Public Folder HelpDesk at www.kalmstrom.com
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