 | Help Desk Balanced Scorecard Metrics for...Helpdesk balanced scorecard metrics |
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Help Desk Balanced Scorecard Metrics for... Ranking & Summary
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- License:
- Free to try
- Publisher Name:
- AKS-Labs | more software
- Publisher web site:
- http://www.aks-labs.com
- Operating Systems:
- Windows
Help Desk Balanced Scorecard Metrics for... Tags
Help Desk Balanced Scorecard Metrics for... Description
The most important aspect of any business is customer relationships, if you can manage incoming requests, process them in a timely manner, then you will have a constant sales growth. Helpdesk plays a key role in this process. It is important to measure the performance of helpdesk as it is a good way to find out what is going bad in your customer support service. Keeping an eye on key performance metrics and improving your positions will return in a sales growth.
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