Dolphin Q Client Include all necessary functionality to run a contacnt center.
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Dolphin Q Client Description

The solution is suitable for both small and large companies using Microsoft Lync as a telephony platform. The combined solution of Lync Server 2010 and Dolphin Q can replace the traditional PBX solution. Microsoft Lync Server 2010 Enterprise Edition makes it possible to use the computer as a telephone, and can function as a PBX. Implementing Dolphin Q on Microsoft Lync gives the company all necessary contact Centre functionality. - No additional hardware required - Supports virtual servers - Easy configuration and administration A typical installation and configuration takes 1 to 2 days, and the training of a user takes less than 30 minutes. Most of the changes and configurations, can be done by the customer in the administration tool provided. - Intuitive user interface - Easy to change setup of queues, priorities, opening hours and competences. advantages - Low investement - Low monthly cost - High operational reliability and uptime - Added benefits from investement in Microsoft Lync

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