iTop This Open Source and cross-platform project provides a new generation of IT Operational Portal
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iTop (also known as IT Operations Portal) is an open source and full-featured ITIL (Information Technology Infrastructure Library) that helps you to better manage a complex IT environment and manage your customers. iTop is actually a web-based service management utility that includes a fully configurable CMDB (Configuration Management Database), ITSM (IT Service Management), a document management utility and a HelpDesk system. iTop also features change management, configuration management, automatic SLA management, automatic impact analysis, CSV import tool, consistency audit to check data quality, as well as data federation (data synchronization).

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